Unplayd
Privacy & Support
Last updated 11 September 2026
This page is the privacy policy and support page for Unplayd,
a game library app for iPhone. The short version: your library lives on your
iPhone and, if you leave iCloud on, in your own iCloud account. We run no
accounts and we collect nothing.
Privacy policy
- No account. The app has no sign-up, no login, and no
user database. There is nothing to create and nothing to delete.
- Your library stays yours. Games, statuses, ratings,
notes, playtime, and custom artwork are stored on your iPhone, and a copy is
kept in your own iCloud account so your library follows you to a new device.
That copy lives in Apple's iCloud under your Apple Account. We cannot read it,
we run no server that ever sees it, and you can turn iCloud off for Unplayd at
any time in the Settings app.
- No analytics, no tracking, no ads. The app contains no
analytics or advertising code of any kind, first- or third-party.
- What the app sends to the internet. Searching for games
sends your search text to the IGDB games database, and connecting Steam
sends your public Steam ID to Steam to read your game list and achievement
progress. Those requests travel through our relay server, which exists only
to hold the API keys: it stores nothing, logs nothing, and has no database.
Connecting PlayStation reads the games you've played and your trophy counts
directly from PlayStation Network, straight from your device using your own
sign-in; the one PlayStation request that touches our relay is the sign-in
exchange described below, and the relay keeps none of it. Cover art and
screenshots are loaded directly from IGDB's and Steam's image servers, and
for a game the database doesn't know, its details are read directly from
Steam's public store page. Those direct requests carry only the game or
image being fetched, never your identity.
- Steam sign-in never shares your password. You sign in
on Steam's own page; the app receives a signed confirmation of your public
Steam ID and nothing else. That ID is kept in your device's Keychain and
you can disconnect at any time in Settings.
- PlayStation sign-in never shares your password either.
You sign in on PlayStation's own page; the app receives a sign-in token,
which it exchanges through our relay for the access token that reads your
own game list. The relay passes those tokens along and keeps nothing. Your
tokens live in your device's Keychain, are sent only to PlayStation
Network, and disconnecting in Settings removes them from the device.
- Problem reports are yours to send. The app never
transmits anything on its own. If you choose to report a problem, it
prepares a plain-text file with game names, ids, and links removed, shows
you every line, and you email it yourself.
- Exports are yours. Library exports are files you
create and keep; they go only where you send them.
Because Unplayd collects no data, there is no data to sell, share,
retain, or request a copy of. If any of this ever changes, this page will
say so plainly first.
Support
Questions, problems, or requests: email
hello@froggo.org.
For bug reports, the in-app reporter (Settings > Report a Problem)
attaches the details that make problems fixable, with your privacy kept
intact. A short note about what went wrong helps a lot.